Monitoring & maintenance
Your systems are continuously monitored and maintained, proactive instead of reactive.
IT support · ITaaS
IT that just runs.
You run your business, we run your IT: a predictable service with a fixed monthly scope instead of a billable-hours lottery.
IT support · ITaaS
IT as a service: care instead of firefighting
Traditional IT support gets called when things are on fire. ITaaS means we continuously monitor, maintain and harden your systems. Issues get fixed before you even notice them. One monthly price, one contact, no surprises.
Services
What ITaaS covers.
Updates & security
Patching, hardening and endpoint protection: security as a constant state, not a one-off project.
Helpdesk
One call or one ticket is all it takes. Your team gets fast, plain-language help.
Microsoft 365 & cloud
Setup, administration and hardening of your cloud environment.
Backup & recovery
Tested backups and clear recovery plans for the day nobody wants.
On-/offboarding
New employees are productive from day one, departures get wrapped up cleanly and securely.
How fast?
Critical outages are handled immediately, standard requests within one business day.
On-site in Carinthia and surroundings, remote across Austria.
Frequently asked
Quick answers.
How does switching from our current IT provider work?
In an orderly way: inventory, taking over access and documentation, agreeing a cutover date. Your business keeps running throughout.
Is there a minimum term?
Fair and predictable for both sides. We sort out the details in the proposal.
What if things really catch fire?
Critical outages are handled immediately. That's exactly what the monitoring is for: usually we know before you notice.
Let's talk about your project.
In a no-strings first call we'll clarify within 30 minutes what's possible, what it costs and how fast it can happen.
Request IT careor directly: office@mxb-solutions.com